To stay ahead of a very competitive market scenario, Enercon (India) Limited has endeavored to become a market leader by meeting the customer expectations through quality. It has strived not only to achieve but also exceed the expectations of the customers through Customer Delight.

We have established and implemented Total Quality Management, a way of not just assuring product or service quality - it is way of managing people and business processes, to ensure complete customer satisfaction at every stage, both internally and externally.

Our belief in achieving the FTR (First Time Right) is by focusing on defect prevention, rather than detection and rectification.

Beyond this our effort is to reach the apex of quality, by continually improving systems and processes through adoption of advanced quality tools & methodologies:

Tools we prefer for analysis

• SIX SIGMA

  This journey was initiated in 2007, with the objective of reducing variations in process efficiency. Over 15 projects in different areas have been completed till date.
  
  We today have 5 Certified Black belts, 35 Green Belts and 50 Yellow Belts.

• LEAN MANUFACTURING

  This was initiated in 2010 and focuses on identifying and eliminating waste in all areas. One project has already been undertaken on the 'lean concept'.

• SUPPLIER QUALITY ASSURANCE

  Supplier Technical Assistance: This comprises providing technical assistance to vendors during product development; and upgrading infrastructure and process at the vendor end to get the best quality products
  
  Supplier Quality Audit: This is done to ensure the supplier has an effective quality system based on built-in quality, continuous improvement and quality problem prevention
  
  Third Party Inspection: This is done at the vendor end for castings and steel parts supplier by third parties. We have deployed competent third parties for major and critical components all across the globe.
  
  Inspection at Vendor End: This is done by inspection, monitoring, measuring and physical testing of parts at the vendor end by Enercon (India) Limited.

• QUALITY RATING

  This is an indicator to measure the manufacturing process performance of rotor blade manufacturing. It is also a unique concept developed by Enercon (India) Limited, to make quality measurable. Quality ratings are displayed on a weekly basis.

• 5S PRACTICES

  We have successfully implemented '5S' - the Japanese concept of managing a work place. Periodic audits are conducted on weekly basis, and ratings are display on a board.

SIQA (Service Installation Quality Assurance)

Quality of all the site operations related to WEC installation, commissioning and servicing is assured by way of audits, wind farm evaluation, technical training and support.

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